Everything your shipment can finally tell you.
LoadGuard turns every signal — device, email, documents, tracking — into one record you can search, ask in plain language, and take to a claim.
The device senses
Temp · humidity · air chemistry · shock · light · door · GPS
One unified record
Telemetry + email + documents + tracking, correlated
You act on it
Dashboard · agent · alerts · claims
Everything LoadGuard puts at your fingertips.
No portal-hopping, no spreadsheets, no reconstructing after the fact. Here is what you can do — and below, how each part works.
Link every email into one tenant-isolated view of what's moving across your channels.
Automatically process every document — fields extracted and consolidated in the dashboard.
Track from the moment you onboard a device — the whole journey laid out in front of you.
Understand any shipment at a glance — entities resolved across documents, voyages, and containers.
Ask natural-language questions on WhatsApp or the dashboard, anywhere.
Get alerted before arrival — and make claims backed by hard device evidence.
Autonomous monitoring at the physical edge.
LoadGuard establishes ground truth at the boundary of the supply chain with a rugged device that monitors continuously, operates intelligently offline, and preserves an auditable evidence chain throughout the journey. Go deeper on the device
Full sensor suite
Your cargo's physical state, every sensing cycle.
Autonomous offline operation
Keeps monitoring and preserving evidence with no signal at sea.
Global positioning
Location anywhere on the route.
A continuously evolving digital record.
Physical telemetry alone isn't the whole story. LoadGuard fuses telemetry with communications, documents, and logistics data into one continuously evolving record — correlated by container, bill of lading, vessel, voyage, and port. The bill of lading stays the source of truth. (The services that build it are detailed below.)
- Telemetry
- Emails
- Documents
- Tracking
- Day 0Device installed & boundDevice
- Day 2Departed origin portTracking
- Day 6Bill of lading parsedDocuments
- Day 11Temperature excursionTelemetry
- Day 17Vessel substitution notedEmail
- Day 20Delivered · record sealedTracking
Document intelligence
Automatically process your documents into structured, traceable data — consolidated in the dashboard for easy access, with the bill of lading kept as the source of truth.
Email intelligence
Link all your shipment email for a unified view of everything happening across your channels — booking refs, customs holds, delays, demurrage — with each tenant's data strictly isolated.
Container & vessel tracking
Start tracking the moment you onboard a device — the entire journey laid out in front of you, the actual route against the plan.
Unified shipment record
Entities resolved incrementally across your documents, shipments, voyages, and containers — so you understand any shipment at a glance, reachable by any identifier.
Manage cargo by exception.
LoadGuard turns shipment intelligence into practical tools — so teams act on what matters instead of manually assembling information across systems.
Operations dashboard
One operational view of every shipment — global vessel tracking, live condition and milestones, and your documents and emails consolidated in one place.
Journey playback
Replay the shipment's whole journey on an interactive map — every milestone, route change, and condition event, in the order they actually happened.
AI conversational agent
Ask any shipment a question in plain language — on the dashboard or over WhatsApp — about status, conditions, delays, documents, or anomalies, and get a straight answer.
Alerting & policy engine
Get alerted to excursions, delays, route changes, and vessel substitutions before arrival — each one tracked Open → Acknowledged → Resolved, so you manage by exception instead of watching by hand.
Compliance & claims reporting
When something goes wrong, make your claim backed by hard device evidence — telemetry, photos, documents, and the full timeline, compiled continuously into one defensible package.
The services that build the record.
LoadGuard runs as a set of connected services. Each one ingests a source, structures it, and feeds the unified record — here is how a shipment's data actually moves, edge to action.
Five services turn each raw source — devices, mail, documents, carrier and vessel data — into structured shipment facts.
Telemetry ingestion
Device measurements arrive over an authenticated channel. The platform resolves the device, drops duplicates, fills missing location from cell-tower data, normalizes readings, and classifies each leg as sea or land by port proximity.
Email ingestion
Inbound shipment mail is parsed and read by AI into structured events — parties, containers, vessel, voyage, ETAs — even from forwarded chains and quoted replies, with safeguards against re-processing the same message.
Document processing
Attachments run through OCR, then AI extracts structured bill-of-lading and invoice fields — each one traceable back to the source document.
Container tracking
On a regular cycle, the platform pulls journey legs, port calls, and ETAs from carrier data — reconciled against live vessel positions.
Vessel tracking
Live AIS positions are tracked for every active voyage's vessel — position, heading, and speed — grounding the journey in reality.
One service stitches every source into a single record, keyed so it can be reached by any identifier.
Entity resolution
Every signal is normalized — bill-of-lading, container, vessel, and voyage numbers in canonical form — and linked by entity, so a shipment with its containers, voyages, emails, and documents resolves into one record with full provenance.
Two services turn the record into answers and exceptions.
AI agent
An AI agent with a read-only view of the record and a catalog of tools — lookup by B/L or container, telemetry, active alerts, port-dwell, excursion reports — answers questions on the dashboard and over WhatsApp.
Alerting engine
Journey evaluation fires alerts — late shipment, container diverted, vessel change — that move through an Open → Acknowledged → Resolved lifecycle with a durable, de-duplicated history.
It comes together at the record: every ingestion service feeds the same normalized, tenant-isolated record, entity resolution links them, and the agent and alerting engine read straight back from it — so a shipment's full history is one query away, by any identifier.
One source of truth for visibility and cargo integrity.
Instead of reconstructing what happened after something goes wrong, LoadGuard builds each shipment's digital story as it happens — and compiles it into defensible evidence on demand.
Frequently Asked Questions
LoadGuard works with any standard shipping container and any cargo. Devices mount directly onto containers without retrofitting, and the platform adapts monitoring, alerting, and reporting to each shipment's requirements.
Devices operate autonomously offline: they keep sensing, evaluate significant events locally, and preserve evidence on durable on-device storage, then synchronize with the cloud once connectivity is restored — so the evidence chain never breaks.
An operator mounts the device on a standard container and captures photos of the container, device, and seal. The platform reads the ISO 6346 container ID by computer vision with confidence scoring and binds the device to the container, establishing a verifiable chain of custody.
Each ruggedized, battery-powered device monitors location, temperature, humidity, atmospheric chemistry, motion, shock, orientation, light, and door events. It is built for global transit with battery life up to two years depending on reporting frequency.
Yes. The platform ingests your emails and shipment documents and integrates external container and vessel tracking, correlating everything into one shipment record alongside device telemetry — and into defensible evidence packages for compliance and claims.